Welcome to Glynnwood online store.

These terms and conditions outline the rules and regulations for the use of Glynnwood’s Website, located at Glynnwoodsa.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Website Name if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of South Africa. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Conditions of Use

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the (“Provider”) website located at the domain name https://www.glynnwoodsa.com (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distributes content obtained on the website for marketing and other purposes without the prior written consent of the Provider.

Electronic Communications

When the User visits https://www.glynnwoodsa.com or send e-mails to the Provider, the User is communicating with the Provider electronically. The User consents to receive communications from the Provider electronically. The Provider will communicate with the User by e-mail or by posting notices on this site. The User agrees that all agreements, notices, disclosures and other communications that the Provider provides to the User electronically satisfy any legal requirement that such communications be in writing.

E-Commerce & Privacy

The website https://www.glynnwoodsa.com as online shopping services provider is showing various products and giving options for all consumers, the products are sold/promoted by those independent wholesales/retailors in South Africa. The use of any product or service bought from this Website is at the User’s risk. The User indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website. The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances.

The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device. The Provider will supply all goods to the delivery company in good order.

Online Payment – Pay Fast Payment Gateway

All online credit card payments are processed by the Pay Fast Internet Payment Gateway.  Card Holders may go to http://www.payfast.co.za to view the Pay Fast security policy.

Delivery Policy

Subject to stock availability and receipt of payment, requests will be processed within 1-3 working days and handed over to a courier company for delivery and/ nearest Postnet in places outside Gauteng. Unless otherwise specified, delivery costs is charged according the calculation showing on shopping cart, user is buying more than R1000 would be free of shipping charges, in case of volumetric weight is over than 25kg including 25kg (The formula for calculating volumetric weight is length x width x height (cm) / 5000), that shipping would be charged as “Heavy Goods”, the costs would be calculated based formulate “300*[qty]”. For very remote areas not serviced by standard couriers the Provider will deliver via Post Office or to the nearest town to the User that is accessible by our courier company within their normal routes, The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order. The Provider shall not take any responsibilities if the delivery is arranged by the Seller who is registered on website, nor in case the delivery is based the agreement between Seller and Buyer directly. Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs. The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions within 10 days of order.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the Marketing Manager, marketing@glynnwoodsa.com

Returns / Refund Policy

Any products selling on the website, the Seller shall take responsibility to deal with the returning/or refund. Products may not be returned unless the incorrect product has been supplied by the Provider or the product is damaged or faulty. If the wrong product has been supplied, or if the product is faulty or damaged, the Seller will exchange it on condition that the customer returns the products within seven business days of receipt. In such an instance, the Provider will provide a reasonable assistance to exchange the product upon the Seller received the returned products, but if replacement is not possible, the Seller will refund the purchase price including delivery cost upon receipt of the returned products.

Export Restriction

The offering on this website is available to South African clients and delivery addresses within South Africa.

Updating of these Terms & Conditions

The Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions on the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright & Intellectual Property Rights

The Provider provides certain information on the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third-party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third-party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Provider makes no warranty or representation as to the availability, accuracy or completeness of the Content. Neither the Provider nor any holding company, affiliate or subsidiary of the Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

Privacy:  Casual Surfing

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider uses this information to determine use of the Website, and to improve the Content thereon. The Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.

Choice of Law

This Website is controlled, operated and administered by the Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, Glynnwoodsa chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature , and the User consents to the jurisdiction of any competent magistrate’s court in the event of any dispute, however the Provider reserves the right to approach any High Court having jurisdiction. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so, as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regards to the use of the Content and this Website.